Rakuten Dining FAQ
With Rakuten Dining, you’ll automatically earn 5% Cash Back when you dine at participating restaurants—tax, tip and drinks included. Simply link your card, pay as usual, and earn 5% Cash Back automatically, no need to upload receipts.
Browse dining offers only in the Rakuten app.
How does Rakuten Dining work?
- Link an eligible card to your account
- All dining offers will be automatically added to your linked card
- Browse restaurant offers in the Rakuten app by tapping In-Store, then Dining
- Use your linked card to pay at participating restaurants
Cash Back is automatically tracked, so you don’t need to upload receipts.
Learn more about card linking and security
Where can I see participating restaurants?
Dining offers are only available in the Rakuten app.
To see participating restaurants near you:
- Open the Rakuten app
- Tap the In-Store tab at the bottom of the screen
- Select Dining to view nearby restaurants
When will I earn Cash Back?
Cash Back is typically confirmed within 3–5 days after you dine.
Why didn’t I earn Cash Back on dining?
Common reasons include:
- Your card was linked to another dining rewards program. Cards can only be enrolled in one dining rewards program at a time. If you link your card to another rewards program, it will automatically unlink from Rakuten Dining.
- Your card was removed from your Rakuten account. If you manually remove your card from the Linked Cards section of your account, you will no longer earn Cash Back at participating restaurants.
To keep earning 5% Cash Back at participating restaurants, go to Linked Cards and re-link your card.
If you’re still having trouble, contact us.
Do I need to re-add the offer every time I dine?
No. Once you add a dining offer, you don’t need to re-add it.
How does Rakuten know if I made a purchase?
Rakuten works with payment networks (like Visa, Mastercard and American Express) to securely confirm eligible transactions without sharing your full card details. No need to upload receipts.
How do I find participating restaurants near me?
In the Rakuten app:
- Tap In-Store at the bottom of the screen
- Select Dining
- Browse or filter restaurants near you
Are there any exclusions or restrictions on earning Cash Back with Rakuten Dining?
Some restaurants may exclude Cash Back on certain days of the week.
To check details, find the restaurant in the Rakuten app and review the offer terms before dining:
- Open the Rakuten app
- Tap In-Store at the bottom of the screen
- Tap Dining, then tap on any restaurant name to see the terms
Will I earn Cash Back on the full bill, including tax, tip and drinks?
Yes. Cash Back is based on your total bill—tax, tips and drinks included!
Can I earn American Express Membership Rewards® points with the Rakuten Dining program?
Yes, as long as you selected American Express Membership Rewards® points as your payment method instead of Cash Back. See American Express Membership Rewards® Points at Rakuten Terms.
Can I stack Rakuten Dining on top of credit card rewards?
Yes, you can stack Rakuten Dining offers on top of existing credit card offers.
Can I use other dining rewards programs along with Rakuten Dining?
We recommend using only Rakuten Dining with your linked card.
If your card is linked to another dining rewards program, it may override your Cash Back. To avoid this, use a separate card for other dining rewards.
How often are new restaurants added?
New restaurants are added regularly. Check the app for the latest offers!
Can I earn Cash Back on delivery or takeout orders?
No, Rakuten Dining offers are only eligible for dine-in transactions.
However, you can earn Cash Back with select food delivery partners.
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